General

Last version was released on April 30, 2018.
Terms Florismoo.nl, located at Ameland 17, 1967EB, in Heemskerk, registered with the KvK in Alkmaar under number 61914177.

Definitions
These Terms and Conditions use the following terms in the following meaning, unless expressly stated otherwise.

Terms and Conditions: The terms and conditions listed below.

Florismoo.nl: Florismoo.nl, registered with the KvK in Alkmaar under number 61914177

Company: A Other Party acting in the pursuit of a business or profession.

Consumer: A Other Party does not act in the pursuit of a business or profession.

Buy remotely: The agreement between the other party and Florismoo.nl, which uses only one or more remote communication techniques, such as a website, telephone or other means of communication, under a remote sale system organised by the Florismoo.nl.

Agreement: Any agreement between Florismoo.nl and the other party.

Product: All matters that are subject to the agreement concluded between the Other Party and Florismoo.nl.

Voucher: A voucher, which satisfies the security characteristics, the other party receives the product without payment or at a discount.

Wederparty: The person who has accepted these terms and conditions and purchased the product. The Other Party covers both consumers and businesses

Scope
These Terms and Conditions apply to any offer and Agreement concluded between Florismoo.nl and the Other Party, unless these Terms and Conditions have been expressly and in writing deviated from by the Parties.
These Terms and Conditions shall also apply to agreements with Florismoo.nl for the implementation involving third parties.
The applicability of any purchasing or other General Conditions of the Other Party is expressly rejected.
If it has been found that one or more provisions in these Terms and conditions are null or void, the Terms and Conditions for everything else shall be maintained.
In the event of this situation, Florismoo.nl and the Other Party shall enter into consultationwith the aim of agreeing new provisions to replace the null or nullified provisions.
Derogations from the Agreement and Terms and Conditions shall be valid only if they have been agreed in writing and expressly with Florismoo.nl.
If Florismoo.nl does not always require strict compliance with these conditions, this does not mean that their provisions do not apply, or that Florismoo.nl would lose in any way the right to require punctual compliance with the terms of these conditions in other cases.

Offers
Offers are (preferably) made in writing and/or electronically, unless urgent circumstances make this impossible.
All offers of Florismoo.nl are non-binding, unless the offer has a time limit for acceptance.
If a period of acceptance has been set in the offer, the offer shall expire when that period has expired.
Florismoo.nl cannot be kept to its offers if, in terms of reasonableness and fairness and in the social movement, the Other Party should have understood that the offer or part of it had been an apparent mistake. or sign a statute of assis.
If acceptance, whether or not on subordinate points, differs from the offer included in the offer, Florismoo.nl is not bound by it.
The Agreement will not be established in accordance with this derogation, unless Florismoo.nl indicateotherwise.
A compound quote does not require Florismoo.nl to supply part of the items included in the offer at a corresponding part of the specified price.
Offers do not automatically apply to future orders or reorders.

Agreement
The Agreement is reached by timely acceptance by the Other Party of the offer of Florismoo.nl.

Duration agreement
The Agreement shall be entered into indefinitely, unless otherwise as a result of the nature of the Agreement or if the Parties have been expressly and in writing otherwise agreed.

Termination agreement

Florismoo.nl and the Other Party may terminate the agreement at any time by mutual agreement.
Both Florismoo.nl and the Other Party may terminate the agreement at any time, subject to a one-month notice period.

Amendment Agreement
If it appears during the implementation of the Agreement that it is necessary for proper implementation to amend or supplement the Agreement, Florismoo.nl inform the Other Party as soon as possible.
The Parties will then make the agreement a timely and mutual agreement.
If the Parties agree that the Agreement is amended or supplemented, it may affect the timing of its implementation.
Florismoo.nl will inform the Other Party as soon as possible.
If the amendment to or addition to the Agreement will have financial, quantitative and/or qualitative consequences, Florismoo.nl will inform the Other Party in advance.
If a fixed price has been agreed, Florismoo.nl will indicate the extent to which the amendment or addition of the Agreement affects the price.
This will Florismoo.nl try, as far as possible, to make a quote in advance.
Florismoo.nl will not be able to charge additional charges if the change or supplement is due to circumstances that can be attributed to Florismoo.nl.
Amendments to the agreement originally concluded between the Other Party and Florismoo.nl shall not be valid until such amendments have been accepted in writing by both Parties through a supplementary or amended Agreement.

Implementation Agreement
Florismoo.nl has the right to have the Agreement implemented by third parties.
Florismoo.nl has the right to implement the Agreement in stages.
If the Agreement is implemented in stages, Florismoo.nl has the right to invoice each part exported separately and to demand payment.
If the Agreement is implemented in stages, Florismoo.nl has the right to suspend the implementation of those components which should be part of the next phase or phases until the Other Party has approved in writing the results of the preceding phase.
If and as long as this invoice is not paid by the Other Party, Florismoo.nl shall not be obliged to implement the next phase and shall have the right to suspend the Agreement.
The Other Party shall provide Florismoo.nl in good time all the information or instructions necessary for the implementation of the Agreement or which the Other Party should reasonably understand as necessary for the implementation of the Agreement.
If the previous information and instructions are not provided or not provided in good time, Florismoo.nl the right to suspend the implementation of the Agreement.
The additional costs incurred by the delay are borne by the Other Party.

Prices
In respect of the Other Party in the capacity of Consumer, prices are expressed in euros, including VAT and other public levies, unless otherwise indicated.
With regard to the Other Party in the capacity of Company, prices are expressed in euros, excluding VAT and other public levies, unless otherwise indicated.
The prices include travel, accommodation, packaging, delivery or shipping and administration fees, unless otherwise specified.
An additional surcharge will be charged for shipments abroad.
Of all additional costs, Florismoo.nl will provide the Other Party with information in time for the conclusion of the Agreement, enabling these costs to be calculated by the Other Party.

Changeof prices
If Florismoo.nl agrees with the Other Party at the time of the conclusion of the Agreement a fixed price, Florismoo.nl is entitled to increase the price, even if the price has not originally been subject to reservation.
If Florismoo.nl intends to change the price, it shall inform the Other Party as soon as possible.
If a price increase occurs within three months of the conclusion of the Agreement, the Other Party may terminate the Agreement by written declaration, unless:

    • the price increase results from a power or a Florismoo.nl-based obligation under the law;
    • Florismoo.nl is still prepared to implement the Agreement on the basis of the originally agreed;
    • stipulated that the delivery will take place more than three months after the sale.

The Other Party is entitled to terminate the Agreement if the price is increased more than three months after the conclusion of the
Agreement, unless the Agreement stipulates that the delivery will take place more than three months after the purchase.

Buy remotely
This provision applies only to the Other Party in the capacity as a consumer.
In the case of Distance Purchase, delivery shall be made within 30 calendar days at the latest.
In the case of Buy remotely, Florismoo.nl has the right to require the Other Party to prepayment up to 50 percent of the price.
In the case of Distance Purchase, the Other Party shall have the right to revoke the Agreement for 14 calendar days after receipt of the items supplied by the Florismoo.nl, without giving any reasons.
In the case of Distance Purchase, the Other Party shall have the right to revoke the Agreement after 30 calendar days if Florismoo.nl has not delivered the product within 30 calendar days, unless the parties have agreed to a different delivery period.
If Florismoo.nl has not fulfilled its obligation to provide information or information in the correct form, the Other Party shall have the right to terminate the Agreement for three months after receipt of the cases supplied by Florismoo.nl, without giving any reasons.
If Florismoo.nl still fulfils the obligation to provide information in those three months, the day after he has fulfilled that duty, the period of 14 calendar days shall begin to run.
The Other Party may revoke the Agreement by means of the standard withdrawal form submitted by Florismoo.nl or in a manner chosen by the Other Party.
If the Other Party returns the items delivered, the Other Party must return the business in a proper package, with all accessories supplied and in its original condition.
The shipping costs of the return come for risk and calculationpart of the Other Party.
If the Other Party has exercised its right of withdrawal, the Other Party is obliged to return the goods within 14 calendar days because the WederpartijFlorismoo.nl has informed it that it is revoking the contract.
If the Other Party has exercised its right of withdrawal, Florismoo.nl will refund the full amount paid, including the shipping costs paid, no later than 14 calendar days after the termination of the Agreement.
If the items are not available, Florismoo.nl the Other Party will inform and deposit as soon as possible
Florismoo.nl refund the amount paid within 14 calendar days at the latest.
If Florismoo.nl and the Other Party agree that a case of similar quality and price may be delivered, the shipping costs for the return will be borne by Florismoo.nl.
The foregoing applies only if the Other Party uses its right of dissolution during the cooling-off period.
The provisions of this Article shall not apply if the Agreement relates to:

    • products whose price is tied to fluctuations in the financial market to which Florismoo.nl has no influence and occur within the withdrawal period;
    • sealed products from which the Other Party has broken the seal;
    • hygienic products from which the Other Party has broken the seal;
    • products that can quickly spoil or age;
    • products delivered withthe agreement of the Other Party within the cooling-off period;
    • products that cannot be returned due to their nature;
    • products of a personal nature;
    • products custom-made.

Supply
Supply of the Other Party in the capacity of Consumer shall take place by placing the case in power at the Other Party.
After delivery, the risk of the case will be transferred to the Other Party.
Delivery of the Other Party in the status of Company shall be made available to the Other Party.
After delivery, the risk of the case passes to the Other Party.
Delivery takes place on the location of Florismoo.nl or at the address specified by the Other Party, unless otherwise agreed.
The Other Party is obliged to take the purchased items at the time when it is made available, unless it entails serious objections or unreasonable costs.
If the Other Party refuses to take the case at the place of delivery or is negligent in providing information or instructions necessary for delivery, the items intended for delivery shall be stored on the risk and account of the Other Party, after Florismoo.nl the Other Party has informed them.
The Other Party is obliged to take the purchased items at the time they are available to him or are made available to him.
If the Other Party at the place of delivery refuses to take the case or is negligent in providing information or instructions necessary for delivery, the items intended for delivery will be stored for the risk and account of the Other Party.
The Other Party will be liable for all additional costs in that case

Delivery deadlines
Delivery will take place within a time limit specified by Florismoo.nl.
Delivery will typically take place within 1 to 3 business days, if the Product is in stock.
If a period has been agreed or given up for the delivery of the case, then this period is only indicative and never considered as a fatal period.
If Florismoo.nl needs data or instructions from the Other Party, which are necessary for delivery, the delivery time shall begin after the Other Party has provided it to Florismoo.nl.
In the time of exceeding the delivery period, the Other Party shall make Florismoo.nl in writing default, while Florismoo.nl is still given a reasonable time limit to supply the case.
A default is not necessary where delivery has become permanently impossible or has otherwise proved that Florismoo.nl will not fulfil its obligations under the Agreement.
If Florismoo.nl does not proceed within this period, the Other Party has the right to dissolve the Agreement without judicial intervention and/or seek damages.

Consumer risk transition
This provision applies only to the Other Party in the capacity of consumer.
The matters covered by the Agreement shall be accountable to the Other Party and at risk of Florismoo.nl until the time of bringing things into power.
The risk of loss, damage or depreciation of matters subject to the Agreement shall be transferred to the Other Party at the time when matters in the power of the Other Party are brought in the capacity of Consumer or a third party to be designated by the Other Party.

Risk transition companies
This provision applies only to the Other Party in the status of company.
The matters covered by the Agreement shall be up to the time of making the cases available to the Other Party on behalf and risk of Florismoo.nl.
The risk of loss, damage or depreciation of matters subject to the Agreement shall be transferred to the Other Party at the time when cases are available to the Other Party or a third party to be designated by the Other Party.

Payment
Payment is made by transfer to a bank account designated by Florismoo.nl, unless otherwise agreed.
Remittance takes place through an online payment system.
Payment may take place before or afterwards.
Payment shall be made retrospectively within 14 days of the invoice date, in a manner to be indicated by Florismoo.nl and in the currency in which it has been invoiced, unless otherwise agreed.
Florismoo.nl and the Other Party may agree that payment shall be made in instalments.
If payment has been agreed in instalments, the Other Party must pay according to the time limits and the percentages set out in the Agreement.
The Other Party shall not be competent to deduct any amount due because of a counterclaim he has lodged.
Objections to the amount of the invoice do not suspend the obligation to pay.
After the expiry of 14 days after the invoice date, the Other Party is, without default, of legal ly in default.
The Other Party is due an interest of 2% per month from the date of default on the claimable amount, unless the statutory interest is higher.
In the event of bankruptcy, suspension of payment or receivership, the claims of Florismoo.nl and the obligations of the Other Party to Florismoo.nl shall be immediately claimable.

Collection costs
If the Other Party is in default or in default in the (timely) fulfilment of its obligations, all reasonable costs for obtaining satisfaction will be borne by the Other Party.
As regards the out-of-court (debt collection) costs, Florismoo.nl is entitled, in so far as the Other Party acts in the capacity as Company, by way of derogation from Article 6:96(5) of the Civil Code and the Decision fee for out-of-court collection costs, entitled to compensation of 15% of the total principal with a minimum of € 90 for each invoice which has not been paid in whole or in part.
In respect of the out-of-court (debt collection) costs heeft Florismoo.nl, to the extent that the Other Party acts in the capacity as a Consumer, entitled to the legal maximum permitted allowance as provided for in the Decision on compensation for out-of-court (debt collection) costs.
To the extent that the Other Party acts in the capacity of Consumer, Florismoo.nl is only entitled to compensation for the out-of-court (debt collection) costs, after Florismoo.nl the Other Party has sent a notice to comply with the outstanding invoice or invoices within 14 days after the omission has taken effect.
Any reasonable judicial and execution costs incurred are also borne by the Other Party.

Voucher
A Voucher can only be outsourced to Florismoo.nl.
The Other Party must carefully keep a Voucher.
There is no compensation in case of theft or loss.
A Voucher is valid after issue for the duration of 1 year.
Vouchers cannot be returned or redeemed for money.
In the case of Buy Remotely, vouchers can be returned within a fortnight.
Over this period, vouchers cannot be returned or exchanged for cash.

Reservationof ownership
All matters provided by Florismoo.nl under the Agreement shall remain the property of Florismoo.nl until the Other Party has properly complied with what it owes under the Agreement and has fully complied.
The due also includes: the reimbursement of all costs and interest, including previous and subsequent deliveries and services provided, as well as claims for non-compliance.
As long as ownership of the delivered party has not been transferred to the Other Party, it may not resell, pledge or otherwise raise objections, subject to the normal exercise of his/her business.

Suspension
If the Other Party does not comply with an obligation under the Agreement, in full or in time, Florismoo.nl has the right to suspend compliance with the obligation to oppose it.
In the event of partial or improper compliance, suspension shall be permitted only, provided that the deficiency justifies it.
Furthermore, Florismoo.nl is competent to suspend compliance with the obligations if:

    • after the conclusion of the Agreement, Florismoo.nl circumstances have been informed which give good ground to fear that the Other Party will not fulfil its obligations;
    • the Other Party at the conclusion of the Agreement has been requested to provide certainty for the satisfaction of its obligations under the Agreement and that that certainty is not sufficient;
    • circumstances arise which are such that compliance with the Agreement is impossible or that the unchanged maintenance of the Agreement cannot reasonably be required of Florismoo.nl.

Florismoo.nl retains the right to claim damages.

Dissolution
If the Other Party does not comply with an obligation under the Agreement, not in full, in good time or in good time, Florismoo.nl is competent to terminate the Agreement with immediate effect, unless the shortcoming does not justify the dissolution in view of its minor significance.
Furthermore, Florismoo.nl has the power to terminate the Agreement with immediate effect if:

    • after the conclusion of the Agreement, Florismoo.nl circumstances have been informed which give good ground to fear that the Other Party will not fulfil its obligations;
    • the Other Party at the conclusion of the Agreement has been requested to provide certainty for the satisfaction of its obligations under the Agreement and that that certainty is not sufficient;
    • due to the delay on the part of the Other Party can no longer be required by Florismoo.nl that it will comply with the Agreement against the conditions originally agreed;
    • circumstances arise which are such that compliance with the agreement is impossible or that the unchanged maintenance of the Agreement cannot reasonably be required of Florismoo.nl;
    • the Other Party is declared bankrupt, submits a request for suspension of payment, requests for the application of the debt restructuring of natural persons, is confronted with a seizure of all or part of his property;
    • the Other Party is put under receivership;
    • the Other Party dies

Dissolution shall be carried out by written notification without judicial intervention.
If the Agreement is dissolved, Florismoo.nl's claims against the Other Party shall be immediately due.
If Florismoo.nl terminates the agreement on the basis of the previous grounds, Florismoo.nl shall not be liable for any costs or damages.
If the dissolution is attributable to the Other Party, the Other Party shall be liable for the damage suffered by Florismoo.nl

Force majeure
A shortcoming cannot be attributed to Florismoo.nl or the Other Party, since the shortcoming is not due to its guilt, nor by law, legal action or views in circulation.
In this case, the Parties are also not required to fulfil the obligations arising from the Agreement.
Force majeure shall mean in these Terms and Conditions in addition to what is understood in that field in law and case law, all causes of external causes, foreseeable or not foreseen, which Florismoo.nl cannot exert influence on and thus Florismoo.nl is unable to fulfil the obligations.
Force majeure, circumstances such as strike work, exclusion, fire, water damage, natural disasters or other out-of-the-ordinary, mobilisation, war, traffic barriers, blockades, barriers to entry or export or other government measures, stagnation or delay in the supply of raw materials or machine parts, lack of labour and any circumstances, thereby hindering normal ity in the business as a result of which the fulfilment of the supply of raw materials or machine parts, lack of labour and any circumstances, thereby hindering normal ity in the business as a result of which the fulfilment of the supply of the equipment Agreement by Florismoo.nl may not reasonably be required of the Other Party.
Florismoo.nl also has the right to invoke force majeure if the circumstance preventing (further) compliance with the Agreement enters into force after Florismoo.nl had to fulfil its commitment.
In cases of force majeure, the parties are not obliged to pursue the Agreement or to pay any damages.
Both Florismoo.nl and the Other Party may suspend all or part of the obligations of the Agreement during the period during the period during which force majeure continues.
If this period lasts longer than 2 months, both parties shall be entitled to terminate the Agreement with immediate effect, by written notification, without judicial intervention, without the parties being able to claim any damages.
If the situation of force majeure is temporary, Florismoo.nl reserves the right to suspend the agreed performance for the duration of the force majeure situation.
In the event of lasting force majeure, both parties are entitled to terminate the Agreement out of court.
If, at the time of the entry into force majeure, Florismoo.nl has now partially fulfilled its obligations under the Agreement or will be able to comply with it and the part of the self-contained value to be fulfilled or fulfilled, Florismoo.nl entitled to invoice the section already complied with or complied with separately.
The Other Party has been required to comply with this invoice as if there were a separate Agreement.

Guarantees
Florismoo.nl guarantees that the items provided comply with the agreement.
Florismoo.nl also ensures that the cases provided meet the usual requirements and standards that can reasonably be set and that the property which, taken into account, is necessary for normal use.
The guarantee provided for in these Terms and Conditions applies to use within and outside the Netherlands.
The guarantee shall apply, from the time of delivery, for a period of 2.5 years, unless otherwise the nature of the delivered is otherwise or the parties have otherwise been agreed.
After the warranty period, all costs for recovery or replacement, including administration, shipping and forward driving costs, will be charged to the Other Party.
If the delivered business has been produced by a third party, the guarantee provided by that third party shall apply, unless otherwise indicated.
If the product delivered does not comply with the warranty, Florismoo.nl will, after stating it, replace or restore the Product free of charge within a reasonable period of time after receipt.
When the warranty period has expired, all recovery or replacement costs, including administration, shipping, and forward driving costs, are on behalf of the Other Party.
Any form of guarantee shall be cancelled if a defect has arisen as a result of improper use or lack of care, whether it is a result of changes made by the Other Party or third parties to the delivered party.
Nor does Florismoo.nl be in favour of any damage caused as a result of these defects.
The guarantee also expires if the defect is caused by or is due to circumstances Florismoo.nl cannot influence.
These conditions include weather conditions

Research and advertising
The Other Party is required to investigate the items delivered at the time of delivery, but at least within 7 days of delivery.
In doing so, the Other Party should examine whether the quality and quantity of the delivered correspond to what has been agreed, at least complying with the requirements of normal trade.
Visible defects and defects should be reported in writing to Florismoo.nl within 3 days of delivery of the Product.
The defective Product should be returned together with the proof of purchase, unless this is impossible or unreasonably objectionable.
Non-visible defects and defects should be reported to Florismoo.nl within 3 days of their discovery.
The defective Product should be returned together with the proof of purchase, unless this is impossible or unreasonably objectionable.
The other party in the capacity of Consumer shall always be subject to a two-month period when detecting visible and non-visible defects as referred to in Article 7:23 of the Civil Code.
The right to (partial) return of the price, recovery or replacement of the Product or compensation shall be waived if deficiencies are not reported within the time limit set, unless a wider period arises from the nature of the Product or circumstances of the case.
The obligation to pay shall not be suspended if the Other Party shall inform Florismoo.nl of the defective case within the time limit set.
If advertising is advertised in a timely manner, the Other Party shall continue to be obliged to purchase and pay the purchased items, unless they do not have a self-contained value.

Liability
Florismoo.nl is liable only for direct damage caused by the deliberate recklessness or intent of Florismoo.nl.
Direct damage shall be understood only:

    • property damage to the Other Party's property;
    • reasonable costs incurred by The Other Party to determine liability and (the extent of direct) damage;
    • reasonable costs reasonably incurred by The Other Party, and could reasonably and reasonably incur, in order to prevent or reduce the damage, provided that The Other Party demonstrates that these costs have resulted in a reduction in direct damage;
    • reasonable costs reasonably incurred by the Other Party in order to obtain non-court satisfaction as referred to in Article 6:96 (c) of the Civil Code.

Florismoo.nl is never liable for indirect damages, including in any case consequential damages, foregone profit, missed savings, business stagnation or intangible damages from the Other Party. In the case of consumer purchase, this restriction does not extend beyond that permitted under Article 7:24(2) of the Civil Code.
Florismoo.nl is not liable for damages of any kind, because Florismoo.nl was based on incorrect and/or incomplete information provided by the Other Party, unless it should be false or incomplete for Florismoo.nl.
The liability restrictions contained in this article do not apply if the damage is due to intent or gross negligence of Florismoo.nl or his managerial subordinates.
Florismoo.nl is not liable for mutilation, destruction, theft or loss of data or documents.
If Florismoo.nl may be liable for any damages, Florismoo.nl's liability is limited to the amount to a maximum of twice the amount indicated in the invoice or to the amount claimed by the insurance entitlement by Florismoo.nl, plus the excess Florismoo.nl bears in accordance with the insurance.
The Other Party shall report the damage for which Florismoo.nl can be held liable as soon as possible, but in any case within 10 days of the injury to Florismoo.nl, under penalty of forfeiture of any right of compensation for such damages.
Any liability claim against Florismoo.nl expires within one year of the Other Party's finding suit or reasonable knowledge of the claim.

Safeguard
The Other Party shall exempt Florismoo.nl from any claims made by third parties who suffer damage in connection with the implementation of the Agreement and which is attributable to the Other Party.
If Florismoo.nl could be addressed by third parties, the Other Party is Florismoo.nl both outside and in court.
All costs and damages on the part of Florismoo.nl and third parties are further borne and risk by the Other Party.

limitation period
All claims against Florismoo.nl and third parties brought in by Florismoo.nl (possibly) shall be subject to a limitation period of one year, by way of derogation from the legal limitation periods.
The foregoing shall not apply to claims based on failure to comply with the issued case to the Agreement.
In this case, the claims expire two years after the Other Party informed Florismoo.nl of the lack of the case.
Intellectual property
Florismoo.nl reserves the rights and powers conferred on him under the Copyright Act and other intellectual laws and regulations.
Florismoo.nl retains the right to use any knowledge increased by carrying out the work for other purposesand, to the extent that no confidential information is communicated to third parties

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Privacy and cookies
The data and information provided to Florismoo.nl by the Other Party will Florismoo.nl keep it carefully and confidentially.
Florismoo.nl acts in accordance with the GDPR which will take effect from 25 May 2018.
Florismoo.nl will keep a register of processing activities under the GDPR.
The Other Party has the right to access, correct and the right to delete the data transmitted.
When visiting the website, Florismoo.nl may collect information from the Other Party about the use of the website by means of cookies.
The information collected Florismoo.nl through cookies can be used for functional and analytical purposes.
Florismoo.nl may only and exclusively use the Other Party's personal data in the context of the execution of its obligation to deliver or to handle a complaint.
It is not Florismoo.nl permitted to lend, rent, sell or disclose the other Party's personal data.
Florismoo.nl the Other Party's personal data may only and only be used for necessary specific purposes.
Florismoo.nl will not keep the personal data for longer than necessary.
The Other Party is entitled to complain to the Dutch Data Protection Authority about his/her personal data.
The Dutch Data Protection Authority is obliged to deal with this complaint.

The Other Party agrees that Florismoo.nl the Other Party for statistical research or customer satisfaction research.
If the Other Party does not wish to be approached for investigation, the Other Party can make it known.

Newsletter
The Other Party can sign up for the newsletter.
The newsletter keeps the Other Party informed of the latest news and the latest developments.
The Other Party receives the newsletter by mail.
The Other Party can opt out of the newsletter in writing or via the hyperlink at any time.
The Other Party will no longer receive any messages

Complaints scheme
If the Other Party has a complaint about the Product, the Other Party may send a complaint by e-mail to Florismoo.nl.
The Other Party must lodge a complaint with Florismoo.nl within two months of the time when the Other Party became aware of the existence of the complaint.
Florismoo.nl treats all complaints confidentially.
Florismoo.nl will endeavour to handle the complaint within 14 working days.
Amendment of terms and conditions
Florismoo.nl has the right to unilaterally amend these terms and conditions.
Changes will also apply to agreements already concluded.
Florismoo.nl will notify the Other Party by e-mail of the changes.
The amendments to the terms and conditions will be in force after 30 days after the Other Party has been informed of the changes.
If the Other Party does not agree to the announced amendments, the Other Party has the right to terminate the agreement.

Applicable law and disputes
All legal relations to which Florismoo.nl party are parties, only Dutch law applies.
This also applies if an undertaking is carried out in whole or in part abroad or if the Other Party has his place of residence abroad.
The applicability of the Enens Purchase Treaty is excluded

Location
These Terms and Conditions are filed with the KvK in Alkmaar under number 61914177.